Utilities

Billing
Utility bills, for those residents that have municipal water and/or sewer connections, are issued bimonthly. Utility users should expect to receive their bills in the first 15 days of March, May, July, September, November, and January.

Water bills for those people that obtain water from any of the two municipal bulk water sites are issued monthly, so expect to receive your bulk water bill in the first 15 days of each month. Bulk Water Levies and monthly administration fees are billed monthly; a rate chart is available.

If you did not receive your utility bill contact the administration office at 780-826-3171.

Key Notes
  • Utility bills are due on the last day of the month in which they are mailed.
  • A 10 per cent penalty is added if the utility bill is not paid by the last day of the month.
Payments
  • By mail; envelopes must be postmarked on or before the last day of the month to avoid late penalties.
  • At the administration office with cash, cheque, or debit card.
  • Via monthly direct debits of your bank account. Please fill out this form to sign up for the Autopay Program.
  • Through telephone or Internet banking with your financial institution.
More Information
Please note: Payments cannot be made online directly from this website.

If you require more information about your utility account and/or payments, please contact the Utility Clerk at 780-826-3171 ext. 9260 or via email.